Facebook is one of the oldest and most widely used social media platforms. We always hope that it will be available, just a click away, ready to go and show everything in our news section. But Facebook is not free from bugs and glitches, so sometimes we can’t post comments, send messages or view images.
It can be frustrating when Facebook can’t load images in News Feed and they appear as empty or black boxes. These are also known as broken images, and broken ones can be fixed.
Why Facebook Images Won’t Load
It is easy to assume that Facebook cannot upload images due to poor internet connection. But broken images can be a sign of a much bigger problem. Here are some reasons why Facebook doesn’t show images.
1. Bad network connection
Low internet speed is one of the most common reasons why Facebook won’t load any images. Another is poor network connectivity.
Your internet browser and the Facebook app store temporary files on your device to help them function better. This is known as cache and it can get corrupted and cause various problems. This could easily result in images not uploading properly to Facebook.
3. DNS server problems
The Domain Name System (DNS) translates the names of web pages into IP addresses so that browsers can load them. There are different types of DNS servers, and each one has the task of connecting you to a web page, an online game, or other content on the Internet. They are directly responsible for your connectivity. If you have bad DNS, you can expect connection errors to occur.
4. Facebook free mode
Facebook has a free mode that doesn’t use any of your data, but it’s only available with some mobile carriers. You can like, share and post comments, but videos and images will not be displayed in free mode. If your Facebook app doesn’t display images, you may have activated free mode.
5. Web Browser Extensions
Browser extensions and ad blockers can make it difficult for Facebook to load images. You should check if there is a third-party extension causing problems with your web browser by disabling it. Anything from performance tools to pop-up blockers could be responsible for Facebook not loading images.
6. You have disabled images
Some people purposely disable their browser’s ability to load images and other content. In this way they reduce data consumption and improve browser performance. If Facebook is not loading images, you should check if you have disabled the browser from loading them.
7. Facebook is experiencing server issues
Facebook is an online service and there could be some connectivity issues on your end. It happened before and many people experienced Facebook not loading images due to problem with Facebook server. Check for official announcements about service interruptions.
How to fix Facebook not loading images
It doesn’t matter if you are using a browser to connect to Facebook or an Android or iPhone app, Facebook may fail to load images on any device. Here are some solutions for both browser and app versions of Facebook that may help you resolve the issue.
1. Repair your Internet connection
Maybe Facebook is not loading images due to poor internet connection. There can be many different reasons for this and you should spend some time troubleshooting. First, check if you have an active internet connection and make sure you have adequate bandwidth and your ISP is not having any issues.
You can also do an internet speed test to determine your upload and download speed. You can use Google’s built-in speed test or search for a free version online, there are many options available.
2. Check the status of the official Facebook server
In the past, Facebook faced some server issues that caused their service to go down. Server outages happen from time to time for different reasons. It could be a cybersecurity attack or regular maintenance. Before taking any further steps to fix Facebook not loading images, it would be best to check the status of the Facebook servers.
The quickest way to check if Facebook is working is to visit Downdetector and see if there are any other reports of server issues.
3. Reboot the router
If none of these solutions help Facebook not uploading images, try resetting your router. Check out our detailed guide on how to reset your router, if you’re not sure how to do it.
4. Check the latest version of the app
This solution only applies if you are using the Facebook app on your mobile device. Open the Facebook app, go to settings and scroll down until you see the About option. Tap on it and the version of the Facebook app installed on your device will be displayed. You can also check the Google Play Store or Apple App Store for updates.
5. Clear browser cache and data
If a corrupted cache file is causing Facebook not to load images, the solution is very simple. The method you will use to clear cache and data will depend on your browser. You may have to go to your browser history and delete it from there. It is best to delete all cache, cookies and other temporary files.
You can also clear the app cache if you are a mobile user. To do this:
1. open the app, tap on the hamburger menu and scroll down to Settings and privacy.
2. Touch the Settings and scroll down to permissions.
3. Find the Browser option and press it. tap on the Of course button next to Your browsing data.
6. Set a public DNS
The best way to improve your Internet connection is to set up a Google Public DNS. This is how gamers and professionals connect to various servers to get a stable connection. This is how you can configure it:
1. Open Control Panel. You can find it in the Start menu of your Windows PC or use the search bar.
2. Go to Network and Internetand find the Network and Share center.
3. Right-click on the network your system uses and select properties.
4. Find IPv4 (Internet Protocol Version 4) in the displayed list of servers and check the Use the following DNS server address option. This will make the disabled options available.
5. Find the preferred DNS Server and type 18.104.22.168. In the Alternative DNS server area type 22.214.171.124.
6. Apply the changes by pressing okayand reconnect to the Internet.
Test Facebook to see if it displays images correctly.
7. Clear DNS cache
If your Windows PC is experiencing network issues, you can always try to reset network settings. This may sound intimidating, but the process is very quick and not at all complicated if you follow these steps:
1. Open Command Prompt. Find it in the Start menu and right click to execute as an administrator.
2. Write ipconfig /release and press enter.
3. Next type ipconfig /new and press enter.
4. Lastly, type ipconfig /flushdns and press Get into.
Reboot your PC, connect to the internet and see if this resolved your Facebook image loading issue.
8. Switch to Facebook Lite
The Facebook app is heavy, and with an unstable internet connection, you’ll have trouble loading images and videos. To avoid this, you can choose to switch to Facebook Lite, a lighter version of the Facebook app. This version of the app was designed for a 2G network and you will have no problem loading all the content when your internet connection is poor.
9. Disable ad blockers
Ad blockers can cause your browser to slow down the loading of pages. This is reflected in the fact that the Facebook platform cannot display the images correctly. Try disabling them and see if this fixes the problem. They are most likely installed as extensions to your browser, but they can also be in the form of third-party programs installed directly on your PC.
10. Try a VPN
A VPN can be an answer to this problem if Facebook has a problem only in your region. Maybe it’s a problem with your ISP or restrictions in your country. A VPN can assign you a new IP address and redirect your connection to Facebook through another server. Check out our detailed article on VPNs to understand how they work.